Product Returns

Standard products may be returned within 30 days.

If product is defective: Full credit on item, all shipping costs waived.

If the item is not needed or ordered mistakenly: Full credit on item, all shipping charges are not credited.

If the item is not in new condition: Partial credit on item, all shipping charges are not credited.

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

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